Turn your Google Business Profile into your best salesperson.
We manage your Google Business Profile for you: replying to every review, handling unhappy customers with care, and keeping your photos, hours, and services up to date so you show up higher on Google Maps and win more calls.
Your Google Business Profile is often the first thing a customer sees. We keep it accurate, active, and answering for you.
01
Replies to every Google review
We write thoughtful, on-brand replies to every review, positive or negative, usually within one business day. Responding to Google reviews shows customers you care and signals to Google that your business is active.
Personal replies, never copy-paste
Thank-you notes for 5-star reviews
Calm, professional replies to criticism
02
Proactive reputation management for unhappy customers
When a negative review comes in, we alert you, draft a calm public reply, and help you reach out privately to make it right. Handled well, a bad review becomes proof that you take care of people.
Instant alerts for 1 to 3 star reviews
Private follow-up messages drafted for you
Help flagging reviews that break Google's rules
03
Better feedback questions
We tune the questions you ask customers after a visit so you learn what to improve and collect reviews that mention the services and keywords people search for.
Short surveys customers actually finish
Questions that surface what to fix
Prompts that bring out service keywords
04
Review and profile analytics, daily to monthly
See review volume, average rating, calls, direction requests, and website clicks from your profile. You get a simple monthly report and can check daily or weekly whenever you want.
Calls, directions, and website clicks
Rating and review trends
What customers mention most
05
Google Business Profile optimization
We optimize your categories, services, hours, service areas, description, and photos, and publish regular Google posts. A complete, active profile is one of the best ways to rank higher on Google Maps for local searches.
Fresh photos and business information
Accurate hours, including holidays
Regular Google posts and offers
Want your profile working for you?
Tell us about your business and we will review your current Google profile and share quick wins.
No pressure and no long sales process.
FAQ
Google Business Profile Management questions
What is Google Business Profile management?
Google Business Profile management is the ongoing work of keeping your free Google listing accurate and active. It includes replying to reviews, updating photos and hours, publishing posts, answering questions, and tracking how many people call or visit from Google.
Why should I respond to Google reviews?
Most customers expect a reply, and future customers read how you respond. Replying to reviews builds trust, can soften the impact of a negative review, and shows Google that your business is active, which supports your local ranking.
How do you handle negative reviews?
We alert you right away, write a calm and professional public reply, and help you follow up privately with the customer. We never argue online. Where a review breaks Google's policies, we help you flag it for removal.
How can I rank higher on Google Maps?
Google ranks local businesses on relevance, distance, and prominence. You can improve relevance and prominence with accurate categories and services, a steady flow of recent reviews, review replies, fresh photos, and regular posts, which is exactly what we manage.
How often should I post on my Google Business Profile?
Posting weekly is a good rhythm for most small businesses. Posts about offers, events, new work, and seasonal services keep your profile fresh and give customers another reason to call.
Do I need to give you my Google password?
No. You add us as a manager on your Google Business Profile, and you stay the owner. You can remove our access at any time.